Programs and support designed for multi-site execution

Three levels of support with one accountable experience

Benchmark Leadership

Enterprise Account Leadership

A single accountable point of contact with program oversight.

Benchmark Regional Coverage

Regional Coverage

Field support aligned to geographic needs and program complexity.

Benchmark Customer Service Team

Customer Service Team

A KPI-driven service layer measured on order accuracy, answering time, issue resolution, and delivery performance.

A transition plan designed to minimize disruption

Enterprise transitions are staged to protect continuity of supply. Onboarding commonly requires 2 to 4 weeks to bring items into stock and stabilize delivery cadence, depending on footprint and complexity.

Enterprise programs that deliver measurable outcomes

These programs are designed to reduce total cost, improve uptime, standardize outcomes across locations, and support continuous improvement without increasing vendor sprawl.

Benchmark Industrial Rebate Program

Rebate Program

Yearly rebates designed to generate additional savings.

Benchmark Industrial C2i Program

C2I Innovation Team

An initiative focused on cost savings and operational efficiencies.

Gold Program

Support that can include dispensers, machinery, and pre-emptive audits such as stretch film usage audits.

Benchmark Industrial Custom Stocking Program

Custom Stocking

Stocking custom and uncommon items so enterprise customers can consolidate orders and deliveries.

Benchmark Industrial ProCare Program

ProCare Program

Preventative maintenance designed to protect uptime.

Benchmark Industrial Dedicated Sourcing Program

Dedicated Sourcing Team

Support for locating and qualifying products customers need beyond standard stocking programs.

Accountability through reporting and review

Enterprise programs are supported through defined escalation paths, structured reporting, and regular business reviews. This creates visibility into performance and drives improvement opportunities across locations.

DISCUSS PROGRAMS FOR MULTI-SITE EXECUTION

From onboarding to ongoing performance reviews, we’ll show you how programs are structured to reduce complexity and improve outcomes across locations.